[RFCI-Discuss] Yahoo Listing

[Derek J. Balling]

On Wednesday, October 9, 2002, at 02:06  PM, Brian W. Antoine wrote:
>   Instead of wringing our hands over wether or not their voice jail 
> system
> would allow you to finally talk to the NOC, why doesn't somebody who's
> recently had a problem with Yahoo just try making a real call?  That
> would settle the issue I would think.
>
>   I have to believe that there would be at least one subscriber on this
> list who's had a problem with Yahoo lately. :)

I can guarantee you that you won't get to talk to their NOC, mainly 
because I doubt anyone on this list can come up with a good reason to 
talk to their NOC (and that's NOT the number for the Yahoo NOC. I know 
the # for the Yahoo NOC, and that ain't it. *grin*)

That said, I'm not sure customer service could GET you to the NOC 
(although the YNOC is in the company directory online on their 
intranet, so maybe they could).

But nothing says the contact # has to get you to the NOC, either. It 
has to get you to a person claiming to be responsible for the network, 
which customer care can do (they can take your message, open a ticket, 
etc. etc.)

Nothing guarantees CLUE at the other end of the phone, only a voice.

D