[RFCI-Discuss] Yahoo!'s ARIN contact

[Anthony Howe]

>>     them: sorry, but this dept. is not open to the public at
>>     large, /please call ZYX instead | you must be a member to
>>     use this service | click/gi
> 
> True, but if you hit "2", you are directed to customer-care, which 
> theoretically should be able to handle relevant issues. (discounting for 
> the moment that customer care there is a misnomer).

I think the use of privelaged number as an intermediate step to arrive 
at "customer (s)care" is a level of indirection a tired and probably 
irrate SA cares to deal with, especially considering time zones 
differences the SA might have to deal with in order to make that call. 
Also the more indirection the SA has to deal with, the longer the phone 
call, possibily at international call rates.

About the only thing positive I can say for this phone number is that it 
is NOT a 1-/800|888|887|.../ number, which most overseas callers can't 
make and without an area code it would be impossible to reach.

-- 
Anthony C Howe                            +33 6 11 89 73 78
http://www.snert.com/     ICQ: 7116561      AIM: Sir Wumpus
"Will the real email please stand up..."